Frequently Asked Questions
WHERE ARE YOU BASED AND HOW FAR CAN YOU TRAVEL?
South East London but I can travel all over the UK. Contact me for individual travel quotes.
CAN I REQUEST A SPECIFIC SONG FOR MY EVENT?
Absolutely! I love adding new songs to my repertoire, and if it adds something special to your day then i’m more than happy to learn new material for you.
WHAT IS THE BOOKING PROCESS?
After your initial enquiry, I'll reach out to introduce myself, discuss the package you need, and help you choose the best option for your event. If you decide to book, a non-refundable deposit of £150 or 20% of the total fee (whichever is greater) is required to secure your date.
You'll then receive an invoice for the remaining balance. For weddings, the remaining balance must be paid no later than 4 weeks before your event.
WHAT HAPPENS ON THE DAY?
I prefer to arrive at least an hour before the event to allow enough time for setting up my equipment, coordinating with the venue or clients, and doing a sound check. After my performance, I need about 45 minutes to pack up.
IS THERE ANYTHING YOU NEED TO KNOW ABOUT THE VENUE?
If your event is outside, it’s useful to know if there’s a power source nearby. I bring a battery-powered Thump Go PA system, but knowing where the power outlets are can be super helpful. Also, having some cover in case of rain would be great, as keeping my gear dry is very important.
DO YOU HAVE A CANCELLATION POLICY?
Once your date is confirmed, the deposit is non-refundable. If you need to cancel due to circumstances beyond your control, I’ll do my best to find the best solution. In the extremely unlikely event that I need to cancel, I can suggest some trusted musicians to step in or find another suitable option. In that case, your deposit will be refunded.